Dear Anorak, I hope this posting finds you well,
Glad to see that the site is “online” again and that mining pools have unassumingly resumed.
I like many others do not appreciate seeing my mining efforts go to waste for days on end without even a polite “heads up” as not a peep from you could be found on Twitter, Facebook or other communication channels at your disposal.
I cannot imagine why you would stay silent during this time and just relaunch as though nothing had happened and to state that I find this “disrespectful” is an understatement; truthfully, I thought that maybe you had a heart attack or got hit by a bus which would help explain the silent treatment we’ve been experiencing and the failing of the site and services altogether.
Looking back at the beginning:
There was once an opportunity here to have something truly special, transparent and community driven - instead - we have another [seemingly] mediocre service, shrouded in secrecy, with strange occurrences where checks and balances fail and communication is on a need to know basis - which is NEVER since June 2018.
Offering a mining pools is the same as offering a financial service - this requires trust, reliability which in turn breeds loyalty; Like many others, I have pledged important sums of money, time and efforts to my rigs and when I trustingly put those rigs to work on your mining portal and watch it fail in more ways than I care to explain, it’s disheartening - plain & simple - nonetheless, what pisses me off the most is the silent arrogance towards us miners, whom are not deserving of some warning(s) and/or explanation(s) as to what is going on either before or after some catastrophe has affected the site, pools, pplns algo, etc.
Struggles getting your mining pool running perfectly is understandable and forgivable, but your piss poor manners in terms of lack of communications is not.
That is why, I am out